Domestic Support
Our Domestic Support may include:
Grocery shopping
Meal preparation
Dusting, vacuuming and general tidying
Changing linen
Washing and ironing
Assisting with pets
Walking or supported exercise
Attending medical or social appointments
Home and garden maintenance
Eligibility
There are no restrictions, although all of our services attract a fee. We welcome the opportunity to discuss how IDS can help you live the life you want.
Fees
The fees you pay depend on the services and support you select and reflect those allocated by the funding agency (NDIS, WorkSafe or TAC). We will negotiate an individual agreement, tailored to meet your unique needs. There are no hidden charges, and we offer an easy to follow approval and payment process, with monthly statements.
IDS Client Team
Each of our clients are supported by a small dedicated team who understand their needs and work together to create support services that align with their goals.
Your Key Worker will:
gain feedback on whether we are progressing towards your goals
develop ways to improve/be proactive
train new workers on the client’s team
Your Team Leader is the go-to person for:
any questions
rostering updates
ensuring we are exceeding expectations
Our Client Service Manager works together with clients, Team Leaders and Key Workers to ensure we are providing services that are consistent, tailored, and pro-active.
IDS support staff
Our Support Workers provide help with:
Personal support such as showering, dressing, mobility and transfers, toileting, and communication aids
Domestic support such as home cleaning, meal preparation and attending appointments
Community access such as coordinating transport and building links to local community